# Pots & Pans > Pots & Pans knowledge base – help articles and documentation. ## Orders & Shipping - [Shipping to P.O. Boxes & APO/Military Addresses](https://support.potsandpans.com/en_us/shipping-po-boxes-apo-military-addresses-HJ5QEU2kfx.md): Wed love to help If youre shipping to a PO Box or an APOMilitary address youre in the right place we ship to all 50 US states and are proud to se - [Where Does PotsandPans.com Ship?](https://support.potsandpans.com/en_us/potsandpans-shipping-destinations-B1YQVUhJfg.md): Wed love to help get your new cookware on its way Our Shipping Coverage At this time PotsandPanscom ships exclusively within the United States Whether yo - [Order Shipping & Tracking](https://support.potsandpans.com/en_us/order-shipping-tracking-S1YmNInkGx.md): How Your Order Gets to You We want you to love every purchase Heres what to expect from the moment you place your order to the day it arrives at your door - [Shipping Rates & Delivery Information](https://support.potsandpans.com/en_us/shipping-rates-delivery-information-HyuXE8hkGl.md): We want you to love every purchase and that starts with getting your new cookware to your door quickly and affordably Shipping Rates at a Glance Order T - [Can I Use a Promo Code on Sale Items?](https://support.potsandpans.com/en_us/promo-code-sale-items-faq-rJqzEI2JGx.md): We want you to love every purchase and that means making sure youre getting the best value possible Heres everything you need to know about how promo codes - [Do You Offer Price Matching or Price Adjustments?](https://support.potsandpans.com/en_us/price-matching-price-adjustment-policy-H1Yz48n1Ge.md): Price Adjustments We Want You to Love Every Purchase While we dont have a formal price match guarantee we always encourage you to reach out and well do - [My Order Arrived Damaged — What Should I Do?](https://support.potsandpans.com/en_us/my-order-arrived-damaged-what-should-i-do-ryKf48h1zl.md): We want you to love every purchase Were truly sorry your order arrived in lessthanperfect condition but please dont worry were here to make it right W - [Can I Cancel My Order?](https://support.potsandpans.com/en_us/can-i-cancel-my-order-BJOGV82kGe.md): We want you to love every purchase If your plans have changed were here to help just reach out as soon as possible as our warehouse moves fast to get ever - [I Didn't Receive My Order Confirmation Email](https://support.potsandpans.com/en_us/i-didnt-receive-my-order-confirmation-email-S1dMNLnJMe.md): We want you to love every purchase and that starts the moment you place your order If your confirmation email hasnt arrived yet please dont worry With ov - [I Received the Wrong Item — What Should I Do?](https://support.potsandpans.com/en_us/i-received-the-wrong-item-what-should-i-do-S1dM4InyMe.md): We want you to love every purchase Were truly sorry to hear the wrong item arrived we completely understand how frustrating that can be and were fully com - [Accepted Payment Methods](https://support.potsandpans.com/en_us/accepted-payment-methods-ByDf4L2kGx.md): We want you to love every purchase and that includes making checkout as easy and flexible as possible With over 20 years of connecting home cooks with the br ## Returns & Exchanges - [My Order Arrived Damaged — What Should I Do?](https://support.potsandpans.com/en_us/my-order-arrived-damaged-what-should-i-do-ryKf48h1zl.md): We want you to love every purchase Were truly sorry your order arrived in lessthanperfect condition but please dont worry were here to make it right W - [I Received the Wrong Item — What Should I Do?](https://support.potsandpans.com/en_us/i-received-the-wrong-item-what-should-i-do-S1dM4InyMe.md): We want you to love every purchase Were truly sorry to hear the wrong item arrived we completely understand how frustrating that can be and were fully com - [What Is Your Return Policy?](https://support.potsandpans.com/en_us/what-is-your-return-policy-S1PfV8hJMl.md): We want you to love every purchase If something isnt quite right were here to make it easy With over 20 years of connecting home cooks with the brands they - [How to Start a Return](https://support.potsandpans.com/en_us/how-to-start-a-return-r1IMEU3yfl.md): We want you to love every purchase If something isnt quite right starting a return is easy and takes just a few minutes With over 20 years of experience sup - [How Do I Exchange an Item?](https://support.potsandpans.com/en_us/how-do-i-exchange-an-item-H1IMEUhkfg.md): We want you to love every purchase While we dont offer direct exchanges on potsandpanscom getting the right product into your kitchen is simple and were ## Warranty & Repairs - [Product Warranty Coverage — What's Included?](https://support.potsandpans.com/en_us/product-warranty-coverage-whats-included-S1SzVL3kMl.md): We want you to love every purchase The great news is yes Every product sold on PotsandPanscom is backed by each brands manufacturer warranty With over - [How to File a Warranty Claim](https://support.potsandpans.com/en_us/how-to-file-a-warranty-claim-HJBMNLn1Ml.md): We want you to love every purchase If your cookware isnt performing the way it should each of our trusted brands stands behind their products with their own - [How to Register Your Product](https://support.potsandpans.com/en_us/how-to-register-your-product-rkMG482Jzl.md): Registering your product takes just a few minutes and after 20 years of helping home cooks find the right tools for their kitchens we genuinely believe its ## About PotsandPans.com - [Is PotsandPans.com an Authorized Seller? Warranty Details](https://support.potsandpans.com/en_us/is-potsandpanscom-an-authorized-seller-warranty-details-BkifVL3JMg.md): Absolutely Were Fully Authorized Your Warranty Is Valid PotsandPanscom is operated directly by Meyer Corporation the manufacturer behind many of the - [Shop Our Brands](https://support.potsandpans.com/en_us/shop-our-brands-SJEM48nyfe.md): For over 20 years weve carefully selected cookware brands that meet our highest standards so you can shop with confidence no matter your cooking style or b ## Cookware Guides - [How to Wash Your Nonstick Cookware](https://support.potsandpans.com/en_us/how-to-wash-nonstick-cookware-r1i6BXeCe.md): To get the most life out of your nonstick cookware handwashing is always the best choice A little extra care at the sink goes a long way in preserving the co - [How to Clean & Care for Stainless Steel Cookware](https://support.potsandpans.com/en_us/how-to-clean-and-care-for-stainless-steel-cookware-H1nE4mgRbe.md): Stainless steel cookware is built to last and with the right care routine it stays looking great for years to come Heres everything you need to know to kee - [Does Handle Type Affect Oven Safety?](https://support.potsandpans.com/en_us/does-handle-type-affect-oven-safety-r17f4L2kfe.md): - [What Cookware Works with My Cooktop?](https://support.potsandpans.com/en_us/what-cookware-works-with-my-cooktop-HJmfN83kGl.md): - [What Is Hard Anodized Aluminum?](https://support.potsandpans.com/en_us/what-is-hard-anodized-aluminum-HyVzVI3JGg.md): - [Nonstick Pans & High Heat Guide](https://support.potsandpans.com/en_us/nonstick-pans-high-heat-guide-r1xf4I2kfe.md): Why Nonstick Pans Dont Need High Heat Nonstick cookware is engineered to perform at its best on low to medium heat Unlike stainless steel or cast iron non